Contact
We're one message away from impeccably cared-for clothes.
Questions, an order, or a business partnership? Write, call, or visit us. Our team is here seven days a week with clear, professional help.
Mon–Sat, 6am–10pm; Sun, 6am–9pm
Care.
Precision.
Expertise.
Technology.
Contact details
contact@spalatoria-germana.ro
For service, order, and partnership questions.
Open details →Service location
Calea Șerban Vodă 76–78
Rug and carpet drop-off and collection · Bucharest, Sector 4, 040213
Open details →Phone
+40 373 815 300
Monday–Saturday 6:00 AM–10:00 PM; Sunday 6:00 AM–9:00 PM.
Open details →What to include in your message
A question about an existing order
Include your order reference and explain which item or step needs attention. If you want to request a change, describe what you would like to change so the team can check it.
Advice about a garment or textile
Name the garment or textile and its material, if known. Mention care-label instructions, stains, delicate details and any cleaning products or treatments already used. If the label is missing or unclear, say so rather than guessing.
A laundry enquiry for your business
Describe the types of textiles, approximate quantities and how often you need care. Mention whether this is a one-off request or a recurring need, plus any timing questions you want to discuss.
Keep your message relevant
Share only the information needed to explain your question. Do not include card numbers, passwords or verification codes. You can describe the issue without sending payment credentials or unrelated personal documents.
Send a message
Tell us how we can help.
Include the relevant item, service, or order details and the team can give you a clearer answer.
Prefer a quick answer?
Call +40 373 815 300 during opening hours.
Ready to place an order?
Online ordering takes less than a minute for pickup-eligible services. Rugs and carpets are drop-off and collection only.